Returns & Exchanges

At CAT Footwear, we stand behind the durability of our products and offer a 30-day return policy for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your satisfaction.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Shipping Label

Download and print the pre-paid UPS return shipping label provided at the end of the portal process and affix it to your package.

3

Pack Your Items

Place the unworn footwear in its original branded shoebox, then secure it inside a sturdy shipping carton to prevent damage during transit.

4

Drop Off and Track

Deliver your package to any authorized UPS drop-off location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing